FAQ Guide

Clear answers organized by topics for your peace of mind

Category: Window Cleaning

Q: What is RO/DI window cleaning and why is it better?
- A: Most tap water contains minerals that leave spots. We use a multi-stage Reverse Osmosis/Deionized (RO/DI) filtration system to strip water of all impurities, ensuring a crystal-clear, streak-free finish that stays clean longer.
Q: Do you clean the window screens and tracks as well?
- A: Yes, a professional clean isn’t complete without addressing the screens and tracks to ensure smooth operation and a total refresh of your home’s curb appeal.

Q: How do you clean exterior house siding safely?
- A: We use a "soft wash" method, which relies on specialized eco-friendly chemistry rather than high-pressure blasting. This kills mold and algae at the root without risking damage to your vinyl or wood siding.
Q: Will the cleaning chemicals harm my plants or grass?
- A: No. We follow a strict safety protocol that includes pre-wetting all surrounding greenery and a final rinse to neutralize any runoff, keeping your landscaping perfectly safe.

Q: How often should I have my gutters cleaned in Windsor-Essex?
- A: We recommend a minimum of twice per year—once in the spring and once in the fall—to prevent water backup that can lead to foundation damage or basement flooding.
Q: What is gutter brightening?
- A: While cleaning removes debris from the inside, brightening is a chemical treatment that removes "tiger stripes" and oxidation from the outside, making your white trim look brand new.

Q: Do I need to be home for the service?
- A: No. As long as we have access to a working water spigot and pets are inside, we can complete the work and send you a digital invoice and "before and after" photos upon completion.
Q Why is it recommended to clean windows after a siding wash?
- A: Siding cleaner can leave a light residue or streaks on upper-level glass as it rinses down. We bundle these services to ensure your entire home dries perfectly spot-free.